Overview
Our service involves sending cool-off period instructions on your behalf to the online casinos you select during the order process. We will send these instructions to the selected casinos as soon as possible after your purchase. However, we cannot guarantee that the casinos will receive, process, or act on our instructions. Online casinos make their own decisions regarding cool-off periods requests. If any casino contacts you directly for verification or additional information, you will need to provide the necessary details they request. We are not responsible for any delays, rejections, or outcomes from the casinos.

Refund Policy
We offer a full money-back guarantee if you are not satisfied with our service for any reason. To request a refund, simply contact us within 7 days of your purchase. We will process a full refund to your original payment method as quickly as possible (usually within 3–5 business days). Refunds requested after 7 days from the date of sale will not be eligible.

Important Notes

• This is a digital service (we send instructions to casinos). There is no physical product to return.
• Because this is a service, the standard 30-day return window does not apply. Our 7-day full refund guarantee replaces it.
• We do not offer partial refunds — it is all-or-nothing under our satisfaction guarantee.