No — self-exclusion in South Africa is a voluntary personal decision and the form must generally be completed and signed by the person who wants to be excluded. The application requires the individual’s own signature (often in the presence of a Commissioner of Oaths, casino staff, or a gambling board official) and a declaration that they are doing so voluntarily and without duress. This protects everyone’s rights and complies with the law.However, as a concerned family member or friend you can still play a very important supportive role:Encourage your loved one to apply for self-exclusion themselves. Offer to accompany them to the casino, gambling board office, or help them contact the helpline. Contact the National Responsible Gambling Helpline on 0800 006 008 (24/7) or WhatsApp “HELP” to 076 675 0710 on their behalf for advice and free counselling support. The helpline assists both the person gambling and their immediate family members. In certain serious cases, the law does allow a family member to apply to a court for a third-party exclusion order (where the court orders the person to be placed on the excluded register). This is more formal and usually requires legal assistance.The easiest and most effective first step is always to call the NRGP helpline — they are experienced in supporting families and can guide you on the best way forward while respecting everyone’s privacy and rights under POPIA.


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